Policies

100% Satisfaction Guarantee

Like every successful business, FSG Crest Greetings is dedicated to building a long term relationship with our customers. That means providing a quality product at competitive cost with excellent service. If for any reason you are not completely satisfied with your card order, please contact us. We will then quickly replace, refund or credit your account. No hassle, no questions asked. Our goal is to be your single supplier for premier holiday cards. We will work diligently to maintain your trust in us.

Shipping Charges and General Regulations

All prices are listed in United States currency. All prices are subject to change without notice.

Minimum Order is 25 card set (this includes envelopes), in multiples of 25.

Please be aware that every effort has been made to fully represent the colors you see on our color cards. Please understand that the colors you see are only representative and may vary in shade depending on which browser and/or monitor resolution settings you have on your computer. Your personal familiarity with color names should help you in determining the correct color shade.

Actual shipping charges are based on the actual weight or the dimensional weight of the package, whichever is greater. Shipping may be calculated by software, as a customer you authorize proper shipping costs to be included with your payment processing. We do our best to make sure shipping is calculated correctly as each order is received, and if in any occurrence the software does not perform properly WE WILL contact you prior to processing your order.

Orders shipping to destinations outside the United States must be pre-paid in United States currency by either wire transfer of funds to our bank or by credit card only. International customers will be responsible for all customs, duties, taxes and fees. All orders shipped outside the continental United States may be shipped via Air Parcel Post or Priority Mail depending on the destination. Other methods of shipment outside the United States may be requested if the customer has an alternate relationship with a carrier to which we have access to - such as Federal Express or DHL Worldwide.

Sales tax will be added to all orders shipped within the State of Pennsylvania.

Terms WILL BE considered for volume accounts upon credit approval.

Returns or changes will NOT be accepted without your requested written authorization from FSG Crest Greetings.

All returned checks are subject to a $35.00 returned check fee.

Website Terms, Conditions and Policies

This Web site is offered to you, the user, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this Web site constitutes your agreement to all such terms, conditions, and notices.

Definitions: The terms "FSG Crest Greetings" and "FSGC" will be interpreted to mean FsgCrest.com.

We may, from time to time, ask demographic or personal preference questions. You are never required to answer these questions. This data may be used for identification of overall site demographics, user preferences and tastes, and similar "getting to know our customers" purposes. We may disclose this data to third parties in order to provide our users with product information we feel meets the specific requirements or requests of our customers. We may also use user information to develop summary reports for our advertisers.

The choice of how much personal information you choose to disclose to FSGCrest.com is left completely up to you. Information provided by users and customers, once submitted becomes the property of FSG Crest Greetings

We may catalog traffic patterns throughout the site, including identifying browser and system data. We gather this data to optimize site conditions for our users. This data may also be provided to advertisers and potential advertisers so they may better evaluate their advertising options.

We may occasionally send you email to provide you with information we think you may find useful. Additionally, if you take advantage of any email notification features, you will receive updates as frequently as warranted. Most email you receive from us will contain unsubscribe instructions should you wish to no longer receive email from FSGCrest.com

You may contact us at [email protected] at anytime and make us aware of your desire to be removed for any particular e-mail or offer. As this is presently a manual process, we will remove you at our earliest possible convenience in accordance with your request.